Digital Transformation: Beyond Technology
Transformation Is Business Change Digital transformation is not about technology—it is about reimagining business for the digital age. Transformation Drivers Customer expectations evolve rapidly. Competition comes from unexpected places. New business models emerge. Efficiency demands increase. Pillars of Transformation Customer experience becomes seamless and personalized. Operations automate and optimize. business models innovate and disrupt. Culture embraces change and learning. Leadership Requirements Executive sponsorship is essential. Chief Digital Officer role emerges. Cross-functional collaboration breaks silos. Change management guides adoption. ...