Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data sou...
Today’s signal AWS What’s New recently reported Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors. Published context: September 23, 2026. AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base. Previously, bringing content from these platforms into Be ...